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Terms of Use

Last updated: 7 November 2026

These terms apply when you use horizonbeeafrica.com, including ForYOU NEWS, our online shop, quotations, training registration and your account. By using the website you agree to them. Please also read our Privacy Policy and Cookie Policy.

1. Who we are

The website is run by Horizon Bee Africa, Outspan Hospital, Kamakwa, Nyeri, Kenya. Contact: horizonbeehub@gmail.com, +254 798 438 150.

2. Using the website

  • Use the website lawfully, and do not try to break into, overload or copy it in bulk.
  • Information on the website is general. It is not professional, medical, veterinary or investment advice.
  • We may change, pause or remove parts of the website at any time.

3. Accounts and comments

  • Keep your sign-in details private. You are responsible for what is done with your account.
  • Give true details when you register.
  • Comments must be respectful and lawful: no insults, hate, spam, false claims, other people's private details, or advertising without our permission.
  • We may remove comments, and suspend or close accounts that break these terms.
  • You keep the rights to what you post, and allow us to show it on the website.

4. Orders, quotations and prices

  • Prices are in Kenya shillings (KSh) and can change. The price confirmed to you for your order is the one that applies.
  • Quotations show prices and quantities at the date they are made. We confirm availability when you order.
  • Hives are made to order and ready in about 48 hours; other equipment in about 24 hours. We tell you when your order is ready.
  • Discounts apply only when shown on the website or in your quotation.
  • Payment is by M-Pesa (Paybill) or as agreed with us. We never ask for your M-Pesa PIN.

5. Delivery and collection

  • You can collect your order or have it delivered by private delivery or a courier.
  • Delivery is paid at the delivery provider's rates. Private delivery is paid on delivery; courier deliveries are paid before dispatch.
  • Delivery times are given by the courier, who contacts you once your parcel is handed over.
  • Please check your order when you receive it.

6. Lipa Pole Pole (paying in parts)

  • Where offered, you can pay for an order in parts within 6 months.
  • Your payments and balance are shown in your account.
  • The order is handed over or dispatched when it is fully paid, unless we agree otherwise in writing.

7. Returns and refunds

  • If an item arrives damaged or is not what you ordered, contact us within 48 hours of receiving it, with photos. We will repair, replace or refund it.
  • Items made to order cannot be returned because you changed your mind, unless we agree otherwise.
  • For Lipa Pole Pole orders, money paid is returned only after the 6-month payment period ends.
  • Refunds are paid by M-Pesa or bank transfer to the person who paid.

8. Training and events

  • Training fees, dates and places are shown when you register or confirmed by us.
  • We may move or cancel a session; you can then join another date or get your fee back.
  • Joining links and materials are for the person who registered only.

9. Our content

Text, photos, videos, logos and designs on the website belong to Horizon Bee Africa or are used with permission. You may share links and short quotes with credit, but not copy, sell or republish our content without our written permission.

Links to other websites and services (such as WhatsApp, M-Pesa, Zoom or social media) are run by others under their own terms. We are not responsible for them.

11. Our responsibility

We work to keep the website correct and available, but cannot promise it is always error-free or online. As far as Kenyan law allows, we are not responsible for indirect losses from using the website. Nothing in these terms limits your rights as a consumer under the Consumer Protection Act, 2012.

12. Kenyan law

These terms are governed by the laws of Kenya. We will first try to settle any disagreement with you directly; otherwise it goes to the courts of Kenya.

13. Changes and contact

We may update these terms; the date at the top shows the latest version. Questions: horizonbeehub@gmail.com or +254 798 438 150.